Front Desk

- Welcome and greet guests in a friendly and professional manner.

- Check-in and check-out guests, assisting with reservations and inquiries.

- Handle phone calls, take messages, and provide information to callers.

- Manage guest registrations and payment transactions.

- Provide key cards and room assignments to guests.

- Maintain a clean and organized front desk area.

- Address guest requests, concerns, and issues, escalating when necessary.